Paramount Plus, the popular streaming service from ViacomCBS, has quickly become a go-to destination for TV and movie lovers. With its extensive library of content, including popular shows from CBS, MTV, Nickelodeon, and more, Paramount Plus offers a diverse range of entertainment options for its subscribers. However, like any other streaming service, technical issues can sometimes arise, causing users to experience difficulties accessing the service on their TVs. In this article, we will discuss the possible reasons why Paramount Plus may not be working on your TV and provide troubleshooting tips to help you get back to enjoying your favorite shows and movies.

Section 1: Device Compatibility

The first thing to check when experiencing issues with Paramount Plus on your TV is whether your device is compatible with the streaming service. Currently, Paramount Plus is available on a variety of smart TVs, streaming devices, and gaming consoles, but not all devices are supported. To ensure that your TV is compatible with Paramount Plus, you can refer to the list of supported devices on their website.

Section 2: Network Connection

Another common reason why Paramount Plus may not be working on your TV is due to network connection issues. Paramount Plus requires a stable and strong internet connection to stream content seamlessly. If your network connection is weak or unstable, you may experience difficulties accessing the streaming service. To troubleshoot this issue, you can try the following steps:

2. Restart your modem/router: Sometimes, restarting your internet modem or router can help resolve network connection issues. Unplug the device, wait for a few seconds, and then plug it back in. This will reboot the device, and it may improve your connection.

4. Check for software updates: Your TV may have outdated software that could be causing network connection issues. Make sure your TV´s software is up to date by checking for updates in the settings menu.

Section 3: App Related Issues

It is also possible that the problem lies with the Paramount Plus app itself. Like any other app, the Paramount Plus app may experience glitches or bugs that can cause it to malfunction. To troubleshoot app-related issues, you can try the following steps:

2. Clear app cache: Accumulated junk files and data in the app cache can cause issues with the app´s functionality. To clear the app cache, go to your TV´s settings, select the Paramount Plus app, and choose the option to clear cache. This will delete all temporary files and data, and the app will start fresh.

4. Contact customer support: If none of the above solutions work, it may be best to reach out to Paramount Plus customer support for further assistance. They may be able to provide more specific troubleshooting steps or escalate the issue to their technical team for a resolution.

Section 4: Account-related issues

Finally, it is possible that the issue is not with your device or the app, but with your Paramount Plus account. If you are experiencing problems logging in, accessing specific content, or connecting multiple devices to your account, it could be an account-related issue. Here are some steps you can take to troubleshoot these issues:

2. Check your subscription status: If you are unable to access certain content, it could be because it is not included in your subscription plan. Make sure your subscription is up to date and includes the content you are trying to access.

4. Reach out to customer support: If none of the above steps resolve your account-related issues, you can contact Paramount Plus customer support for assistance. They can help you troubleshoot the problem and ensure your account is functioning correctly.


In conclusion, there can be several reasons why Paramount Plus may not be working on your TV. It could be due to device compatibility, network connection issues, app-related problems, or account-related issues. By following the troubleshooting tips mentioned in this article, you should be able to resolve most issues and get back to enjoying your favorite shows and movies on Paramount Plus. If the issue persists, it is best to reach out to customer support for further assistance. As technology continues to advance, we can expect streaming services like Paramount Plus to become more accessible and user-friendly, allowing us to have a seamless viewing experience.

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